Managing Director
Silicon Valley Shakespeare is hiring a new Managing Director, a pivotal role in our year-round staff. The job description is below. It’s a business position, so knowledge of theatre is helpful but not essential.
To apply, send a resumé and cover letter to doug.brook@svshakespeare.org. Got questions? Email the same address.
We look forward to meeting our next dedicated collaborator in bringing the classics – old and new – to Silicon Valley!
Job description
Silicon Valley Shakespeare (SVS) combines two of the world’s most recognizable names: Silicon Valley, the vanguard of innovation, and William Shakespeare, the most timeless storyteller. SVS brings these two powerful brands together to innovate, illuminate, and inspire 21st Century audiences.
We seek a motivated Managing Director to manage the company’s day-to-day operations, including responsibilities related to audience services. This position reports to the Executive Director and will manage and collaborate with the staff to ensure the success of a vital, vibrant organization in the Bay Area performing arts community.
The Managing Director has responsibilities in multiple areas, including but not limited to what’s detailed below. Some responsibilities can be oversight rather than executed single-handedly by the Managing Director, when hiring or volunteer recruitment are possible.
Business Management
- Time – Provide a full-time presence for handling daily needs, including staffing regular business hours.
- Manage – Work with other SVS staff to help coordinate and guide their work, with measurable timetables and goals. Report to the Executive Director on a regular basis.
- Process Management – Ensure the clear documentation of all internal processes, optimizing as possible.
- Leadership – With the Executive and Artistic Directors, provide leadership and strategic planning that ensures the mission of the organization is responsibly fulfilled.
- Strategize – Manage regular reporting on, assist adherence to, and collaborate on company calendar (productions, events, business), development and marketing plans, and annual updates to SVS’s strategic plan, annual goals, and budget.
- Inventory – For all SVS property, oversee inventory tracking and rental tracking.
- Promote – Work with the Marketing Director to promote SVS’s brand, provide input to marketing collateral (e.g. printed materials, websites, e-newsletters, and social media).
- Compliance/Permits – Maintain full compliance with state, federal, and local regulations and tax requirements.
- Facilities – Manage the acquisition of permits, including paperwork and onsite inspections, and assist in securing venues for events as needed. Assist with setup of performance venues, and ensure upkeep of SVS’s office and other home facilities.
- Archives – Ensure archival of all SVS historic and active files, print and online.
- Advocate – Represent and be an advocate for SVS to its audiences and members, the arts and philanthropic communities, and the public. This includes attending SVS staff and (some) board meetings, fundraisers, friendraisers, performances, and donor events, as well as daily interaction with all parties as SVS’s primary office contact. Possible attendance at other community events, conferences, or meetings.
Audience Services
- Box Office – Manage all aspects of the box office, including ticket production, online ticket sales management, communications with ticket holders, accurate financial tracking, and personally staff the box office at all performances unless delegated.
- Data management – Actively maintain all SVS database information, business and artistic.
- Staffing – Hire, train, and support the House Manager and any Concession Managers or Box Office staff for each production, helping them ensure audience, member, and volunteer satisfaction.
- Volunteers – Manage the volunteer experience, including recruiting and ensuring specific instructions are provided for concessions and usher volunteers.
- Accounting – Ensure accurate nightly accounting for attendance, concessions, and merchandise.
- Strategize – With other SVS staff, strategize audience and donor development, including annual updates to donor benefits as appropriate.
- Merchandise – Plan, order, and track inventory and sales of merchandise. Assist with securing raffle item donations.
- Donors – Ensure execution of donor receptions (currently one per production) and the providing of all donor benefits. Ensure donors receive clear guidance on their benefits. Collaborate on and assist with regular communication to SVS donors.
The ideal candidate is:
- A detail-oriented self-starter who is motivated to see a situation, proactively assess, and act to resolve.
- Able to work effectively with minimal daily supervision after onboarding.
- Outgoing, enthusiastic, and can engage the public warmly, and staff, board, artists, and volunteers professionally. A team player.
- Experienced in organizational management (arts administration a plus), multi-tasking, collaborating with and monitoring work of others, and meeting deadlines.
- Able to write clearly and effectively.
- Able to lift at least twenty-five pounds, and is in possession of reliable transportation.
- Able to staff the office during normal business hours (flexibility for some remote time). Flexible availability for select evenings and weekends to attend performances, staff/board/production meetings, and occasional special events.
- Imbued with a love for, or strong appreciation of, the performing arts.
- Good at paperwork, budget handling, and online data management related to maintaining patron and artist databases.
Silicon Valley Shakespeare does not, in any of its activities or operations, discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.
